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Apple

Apple

Verified
Technology
www.apple.com

Apple Inc. designs, manufactures, and markets smartphones, personal computers, tablets, wearables, and accessories.

File a Complaint
Resolution Rate
0.0%
0 of 2 resolved
Response Rate
50.0%
1 responses
Total Complaints
2
complaints filed
Pending
1
awaiting response
Status:
All Resolved Answered Pending
Latest Most Viewed Most Discussed

App Store refund request denied

Answered

I purchased a premium app subscription for $99.99, but it didn't work as advertised. I requested a refund within the promised 14-day window, but my request was denied without explanation. I've tried e...

Anonymous 282 2
2 days ago

Delayed delivery of iPhone 15 Pro Max

Published

I ordered the new iPhone 15 Pro Max on September 15th with promised delivery within 7-10 business days. It has been over 3 weeks and I still haven't received my order. The tracking hasn't updated in 2...

Anonymous 437 1
2 days ago

Overview

Total Complaints

2

0

Resolved

1

Pending

Status Distribution

Resolved 0 (0.0%)
Answered 1 (50.0%)
Pending 1 (50.0%)

Performance

Resolution Rate

Successfully resolved

0.0%

Response Rate

Brands that responded

50.0%

Recent Activity

App Store refund request denied

2 days ago

Answered

Delayed delivery of iPhone 15 Pro Max

2 days ago

Published

Quality Metrics

Normal

Response Speed

Average

Resolution Rate

Good

Engagement

Growing

Brand Trust

Room for Improvement

Resolution rate is 0.0%. Higher is better.