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Ba

Bank of America

Verified
Finance & Banking
www.bankofamerica.com

Bank of America is one of the world's largest financial institutions, serving individuals and businesses.

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Resolution Rate
0.0%
0 of 1 resolved
Response Rate
100.0%
1 responses
Total Complaints
1
complaints filed
Pending
0
awaiting response
Status:
All Resolved Answered Pending
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Overview

Total Complaints

1

0

Resolved

0

Pending

Status Distribution

Resolved 0 (0.0%)
Answered 1 (100.0%)
Pending 0 (0.0%)

Performance

Resolution Rate

Successfully resolved

0.0%

Response Rate

Brands that responded

100.0%

Recent Activity

Mortgage payment processing issues

2 days ago

Answered

Quality Metrics

Normal

Response Speed

Average

Resolution Rate

Excellent

Engagement

Growing

Brand Trust

Room for Improvement

Resolution rate is 0.0%. Higher is better.